Public Sector Training Guide

Bridge Your Skills Gap

Essential Skills For the Future

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This training guide covers a few areas where key operations in the public sector differ from the private sector. Most of the study areas considered under the Private Sector Guide apply for public servants as well. We have a fully deployed research and development team mandated to assess, design and tailor essential skills required for the public sector as indicated in the guide below;

African countries have appreciated the need for training due to the fact that organisational development and employee success have been remarkably high. The increasing use of technology in business processes and public sectors have made it necessary for an extra pair of hands. This growing presence of technology at the workplace and the changing perception of an employee’s role make it essential for public sector training. Practical training makes new employees flow in with the company efficiently. Also, this training has become a crucial part due to modernisation of equipment. The increasing need for training is felt by all organisation, irrespective of its size; therefore, the growing importance of training and development.

The training and development practices adopted by a public sector will help in defining the policies better. Training helps in enhancing the performance of the organisation, and brings about measurable changes in knowledge skills, attitude and social behaviour of employees.


Enrolling your employees for public sector courses will only enhance their capabilities to perform at their workplace. Here are the benefits of the training and development of your public sector employees:

 Building capabilities:

One way to view the training and development of employees is through the development of human talents in countries shifting from state-owned to privatised economies. This shift demands that individuals can use their free-will, such as owning a business. Public sector training enables employees to oversee the development of private companies in these countries. Government workers partner up with private business owners and offer limited regulation so that a free market economy can develop.


Training and development also prepare people to take over public sector jobs when people leave on their own or through retirement. Each public agency has to make leaders assume control when leadership is lacking. If an agency often recruits for leadership positions outside the organisation, the organisational culture will change under new leadership.


Training & development activities also help a public organisation to develop innovative solutions to in-house dilemmas. In other words, employees & managers in an agency need to be flexible in planning how to manage work tasks. These employees can work in teams to determine unique solutions to problems without having to follow the same model as another government agency. The public sector training enables the employees to renew their thought-process and come up with novel solutions to problems.

4) Knowledge Base

When training and development routines are standardised throughout the organisation, it becomes a part of its knowledge base. Whenever a new employee joins an agency, he/she will need a training and development plan. This plan will include what standardised and specialised courses he/she must take to become fully prepared for his position. A hiring manager or HR specialist will document changes in a training and development plan that helps an individual adapt better to a job.

  • Adaptability.
  • Analytical Skills.
  • Action Orientation.
  • Business Knowledge/Acumen.
  • Coaching/Employee Development.
  • Communication.
  • Customer Focus.
  • Decision Making.


The weaknesses in service delivery, poor performance and poor remuneration within the public sector paved way to the private sector to thrive. It is upon this background that the public sector has realized its drawbacks to adopt the private sector approach in the public sector. It is still an on-going debate for public-private partnership. In this context, public-private partnerships (PPPs) can bring about win-win solutions whereby both commercial and developmental goals are achieved. In addition to job creation and raised incomes, these can also include a greater availability and choice of improved goods and services at lower prices, also for the poor.

In Public Administration, training means conscious efforts made to improve the skills, powers, and intelligence of an employee and to develop his attitudes and value-system in a desired direction. In broad and general terms, training is a lifelong phenomenon.

What are the different types of training and development for employees?

  • Almost every company has an orientation program, which can be formal or informal.
  • On boarding. …
  • Technical skills development. …
  • Soft skills development. …
  • Products and services training. …
  • Quality training. …
  • Safety training. …
  • Team training.

The training and development practices adopted by a public sector will help in defining the policies better. Training helps in enhancing the performance of the organisation, and brings about measurable changes in knowledge skills, attitude and social behaviour of employees. LearningKing Academy has a full package for public employee training. Please do not hesitate to contact us today for all your training needs and general inquiries. Thank you for showing interest in upskilling with us.